CaseTracker
Pondera’s integrated bi-directional case management system, CaseTracker, manages case information, reports on case status and investigator progress, and feeds the results back to the front-end analytics to continually improve detection accuracy
CaseTracker
CaseTracker is fully integrated with the fraud detection system to receive, work, and close investigations. It is built by investigators, for investigators. Every feature is designed specifically to support fraud investigations.
Investigation support
CaseTracker is designed specifically to support government fraud investigations with the intent to recover improper payments and prosecute cases.
Fully integrated with fraud system
Easily convert leads into cases and import all relevant details from the integrated fraud detection system. Case resolution statistics are fed back into the fraud detection system for improved analytics.
Mobile Field Companion for Investigators
Pondera’s Mobile Field Companion for iOS was created specifically for investigators and removes the need to use old fashion clipboards, carry around case files, or painstakingly transcribe audio interviews by hand. With the MFC, investigators can easily take photos and videos while onsite, create walk-through checklists, and case notes with time stamps, record interviews with transcription, and automatically integrate with case files in the cloud.
Features
Secure Content Management
Create notes, calls, tasks, etc. and add documents, images, and videos to cases.
Intelligent Alerts
Receive system generated alerts when new fraud alerts are found, when other investigators add information to your case, or when your case details that of another investigator's case.
Flexible Workflows and Approvals
Customize investigation workflows and approval hierarchies to support your current processes and move cases to resolution.
Comprehensive Reporting
Automatically generate reports for investigator productivity and case progression. Create and submit required agency, state, and federal reports.
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