Pondera Solutions
Solutions

CaseTracker™

Pondera’s integrated bi-directional case management system, CaseTracker™, manages case information, reports on case status and investigator progress, and feeds the results back to the front-end analytics to continually improve detection accuracy.

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Why Pondera CaseTracker™?

CaseTracker™ is fully integrated with the fraud detection system to receive, work, and close investigations. It is built by investigators, for investigators. Every feature is designed specifically to support fraud investigations.

Investigation Support

CaseTracker™ is designed specifically to support government fraud investigations with the intent to recover improper payments and prosecute cases.

Fully Integrated with Fraud System

Easily convert leads into cases and import all relevant details from the integrated fraud detection system. Case resolution statistics are fed back into the fraud detection system for improved analytics.

Mobile Field Companion for Investigators

Pondera’s Mobile Field Companion for iOS was created specifically for investigators and removes the need to use old fashion clipboards, carry around case files, or painstakingly transcribe audio interviews by hand. With the MFC, investigators can easily take photos and videos while onsite, create walk-through checklists, and case notes with time stamps, record interviews with transcription, and automatically integrate with case files in the cloud.

CaseTracker Dashboard CaseTracker Mobile App

Features

Secure Case Management

Secure Case Management

Create notes, calls, tasks, etc. and add documents, images, and videos to cases.

Time Tracking

Time Tracking

Our robust time tracking and reporting system, allows staff to document case and non-case hours. At a glance see daily, weekly and monthly case work distribution and goals for each staff member.

Flexible Workflows and Approval

Flexible Workflows and Approval

Customize investigation workflows and approval hierarchies to support your current processes and move cases to resolution.

Comprehensive Reporting

Comprehensive Reporting

Automatically generate reports for investigator productivity and case progression. Create and submit required agency, state, and federal reports.

Time Tracking Detail Time Tracking Laptop

By Role

Discover how analysts, investigators, and managers leverage Pondera’s system to improve efficiency and deliver results.

  • For Analysts Read More
  • For Investigators Read More
  • For Managers Read More

Industries

Pondera supports the federal government’s efforts to identify individual cases of fraud or abuse as well as trends, patterns, and clusters that may indicate existing or emerging problems.

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Our industry experts are happy to provide an in-person or web conference overview that is customized to your organization and your needs.

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Pondera Solutions